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لدي سؤال حول طلبي ، كيف يمكنني الاتصال بك؟

لأي سؤال حول طلبك أو حسابك ، قم دائمًا بتسجيل الدخول إلى حسابك واستخدم نموذج الاتصال. إذا لم تفعل ذلك ، فربما لن نحصل على رسالتك.

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ما زلت لم أحصل على طلبي

Please first read delivery and payment info here: Delivery - Payment 

Also, read important notices here: Important Notices

If you don't find there answer, then contact us and we will answer you as soon as possible. But all of the answers are answered in delivery and payment information, all you have to do is to read all information.

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أريد الدفع باستخدام PayPal ، ولكن هذا الخيار غير متاح؟

يجب عليك تغيير العملة باليورو ، في الزاوية اليمنى العليا على الموقع ، ثم سيكون خيار الدفع Paypal متاحًا مرة أخرى. للدفع في PayPal ، نقبل فقط اليورو كعملة.

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We have several payment options:
1. Bank transfer
2. PayPal
3. TransferWise
4. Payoneer

Bank transfer (EU bank with SEPA / IBAN-SWIFT-BIC this account can be used for our customers from all over the world)

There are also 2 payment options for local bank transfers, TransferWise, and Payoneer.

These payment options are available only for Australia, Belgium, Germany, the United Kingdom, and the United States of America. So please do not use these payment options if you don't live in these countries.

If you have and want to use TransferWise payment.

TransferWise payment supports the following payment options:

Debit card
(Pay with Visa or Mastercard, should arrive in 4 hours.)

Credit card
(Pay with Visa or Mastercard, should arrive in 4 hours.)

iDEAL
(Pay via iDEAL with your online banking details. Only available for bank accounts in the Netherlands. Should arrive in 4 hours.)

Trustly
(Pay from your bank account via Trustly. For transfers from Spain, Finland and Estonia.)

SOFORT by Klarna
(Pay SOFORT with your online banking details. Only available in Germany, Austria, Switzerland, Netherlands, Belgium, Spain, and Italy.)

How to Transfer Money Using TransferWise:

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