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Delivery - Payment 0 - 1

Delivery - Payment

WE SHIP WORLDWIDE FROM EU

FOR ORDERS OVER 120 €  SHIPPING IS  FREE OF CHARGE.

WE SHIP ALWAYS BY REGISTERED AIR POST WITH SIGNATURE CONFIRMATION!

THERE IS NO OPTIONS CASH ON DELIVERY.

Please Always check the junk or spam Email folder.

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  • WE SHIP WORLDWIDE FROM EU
  • We ship always by registered air post with SIGNATURE CONFIRMATION!
  • For orders over 120 € shipping is FREE OF CHARGE.
  • To find the tracking number see picture number 2
  • THERE IS NO OPTIONS CASH ON DELIVERY.
  • Please always check the junk or spam email folder.
  • For any question about your order or account always log in to your account and use the contact form. If you don't do this we will probably not get your message.

Important notice for buyers from Brazil and Mexico:


  1. If you please order in our store you agree that if your customs destroy the package or your package gets lost you lose the Right to the refund.
  2. If your package comes back to us for any reason you have the right to get a refund, but not for postage and you have to pay it both ways. The return postage is 2 Euro.
  3. If you place an order you agree with these terms and conditions.

Due to the coronavirus, some countries have banned the entry of mail from abroad. 

If you order seeds and your country is not on this list, means you must wait until the coronavirus situation is normalized, SO PLEASE DO NOT ORDER IF YOU DONT HAVE PATIENCE. We have to add that these sending conditions change from day to day and that it will be possible to send them to your country in a few days. We monitor the changes and conditions of sending the post office on a daily basis and as soon as sending is possible for your country (if it is not on the list of possible sending) we will send your order. There is no need to send us messages asking when your order will be sent.


Please see the list of the countries where it can be sent: NEW LIST VALID FROM 25.11.2020.


ALBANIA
ALGERIA
AMERICAN VIRGIN ISLANDS
ANDORRA
ANGOLA
ARGENTINA
ARMENIA
ARUBA
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHRAIN
BELARUS
BELGIUM
BENIN
BOSNIA AND HERZEGOVINA
BOTSWANA
BRAZIL
BULGARIA
BURKINA FASO
BURUNDI
CAMEROON
CANADA
CENTRAL AFRICAN REPUBLIC
CHAD
CHAMBER
CHINA
COLOMBIA
COSTA RICA
CYPRUS
CZECH REPUBLIC
DEMOCRATIC REPUBLIC OF THE CONGO
DENMARK
Djibouti
ECUADOR
EGYPT
EQUATORINE GUINEA
ERITREA
ESTONIA
ESVATINI
ETHIOPIA
FAKLANDI (MALVINI)
FINLAND
FRANCE
GABON
GEORGIA
GERMANY
GHANA
GIBRALTAR
GREECE
GREENLAND
GUATEMALA
GUINEA
HONG KONG
HUNGARY
ICELAND
INDIA
IRAQ
IRELAND
ISRAEL
ITALY
Ivory Coast
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KOSOVO
KUWAIT
LATVIA
LEBANON
LESOTO
LIECHTENSTEIN
LITHUANIA
LUXEMBOURG
MACEDONIA
MADAGASCAR
MALAYSIA
MALDIVES
MALTA
MEXICO
MOLDOVA
MONACO
MONTENEGRO
MOROCCO
MOZAMBIQUE
NAMIBIA
NETHERLANDS
NETHERLANDS ANTILLES
NEW ZEALAND
NIGER
NIGERIA
NORWAY
OMAN
PANAMA
PHILIPPINES
POLAND
PORTUGAL
PUERTO RICO
QATAR
ROMANIA
RUSSIA
SALVADOR
SAN MARINO
SAUDI ARABIA
SENEGAL
SERBIA
SHEEP ISLANDS
SINGAPORE
SLOVAKIA
SLOVENIA
SMALL
SOUTH AFRICA
SPAIN
SURINAME
SWEDEN
SWITZERLAND
SYRIA
TANZANIA
THAILAND
THE REPUBLIC OF KOREA
THE STATE OF THE VATICAN CITY
THE UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND
TOGO
TRINIDAD AND TOBAGO
TUNISIA
TURKEY
UGANDA
UKRAINE
UNITED ARAB EMIRATES
URUGUAY
USA
ZIMBABWE


Please read this section carefully:


1. Remember that we are sending the shipment as a registered shipment (with signature confirmation) and that it can be given only by the one on whose the shipment is addressed and that it must be signed by this person.


2. Ordering:

You will receive an email notification for each step regarding your order. If you do not receive the notification, check your Spam / Junk folder, or contact your Email provider.

Once we have sent your order, you will be able to find a shipment tracking number in your order history. Keep tracking of your order using the tracking number (we cannot do that for you).

Be sure to register a valid e-mail address. You will receive notification of your order at this e-mail address.


3. Please do not order from our site if you want to receive a shipment in the Post office box, or if you are not at home.

Do not make an order from our site and leave a message: "Leave the parcel at my neighbor's house if I am not at home (read 1.) (We cannot do it)."


4. If your package comes back to us, we need to pay a return shipping fee. This means that if you want us to re-send your package, you have to pay the return shipping fee as well as the postage for sending again.


5. If you see that tracking shows that the shipment is still in the place from where it was sent, it means only that the shipment is in transit and other post offices and countries where the is shipment currently located does not provide data. We advise you in this case ALWAYS CONTACT your post with a tracking number and ask them about your package.

We are not a post, so we cannot give you an answer where your parcel is located, even post cannot tell you this so long is shipment in transit.

WE ARE NOT A POST AND NOT RESPONSIBLE FOR DELIVERY TIMES.


6. I didn't get my package within the time given from post?:

First of all, keep in mind that shipments around the world are delayed due to the situation with the coronavirus.

If you didn't get your package, We can submit a request for investigation only after 30 days have passed from the date of sending. That's why we recommend Insured shipping.


DELIVERY OPTIONS:


1. Standard shipping:

Dispatched within 7-10 business days. (In some cases, shipping delays may occur with a delay of 3 to 10 days. Especially during the season, vacation, or public holidays.)


2. Priority shipping:

Dispatched within 1-7 working days maximum. (In some cases, shipping delays may occur with a delay of 3 to 10 days. Especially during the season, vacation, or public holidays.).

This means orders with Priority shipping, will be first processed from our site. And not that you will get the order for the time required to process the shipment. (which is impossible!)


3. Insured shipping:

Value of order up to 150 €, secure shipping. This is the most secure shipping, and if post lost your package you will get your money back.


DELIVERY TIME GIVEN FROM POST:

EUROPE - EUROPEAN UNION: 3 - 20 DAYS

WORLDWIDE: 5 - 30 DAYS.


First of all, keep in mind that shipments around the world are delayed due to the situation with the coronavirus.


Delivery time depends on your location (the post is responsible for the time of delivery)


What we have noticed is that there is no rule regarding the delivery time given by the post office, and of course, we can't just tell you how long it will take for you to receive your order.


Some of the orders sent to the USA and the time it took to deliver:
Delivered (27 Days)
Delivered (22 Days)
Delivered (19 Days)
Delivered (17 Days)
Delivered (13 Days)


Here you can track your package:


For global tracking, you can track your order here: https://track.aftership.com/

For global tracking, you can track your order here: https://www.17track.net/en

For a tracking number like this one RRxxxxxxHU you can track your order here: https://www.posta.hu/nyomkovetes/nyitooldal

For a tracking number like this one RFxxxxxxHR you can track your order here:  https://www.posta.hr/tracktrace.aspx?tracklng=en

For a tracking number like this one RR8xxxxxxBA you can track your order here: https://track24.net/service/bapost/tracking/

Please wait for at least 24 hours after the item(s) have been sent/posted for tracking details to be available.


SHIPPING COSTS:


Shipping and handling costs will be calculated automatically when ordering, and the rate depends on the weight of the parcel and the country to which it is sent.


Please note that on Saturday and Sunday we do not process orders.


PAYMENT OPTIONS:


1. BANK ACCOUNT SEPA / IBAN-SWIFT-BIC

Please specify your order reference in the bank payment description. (Sample "PRISZTTWR") If you do not write an order reference, it can cause the problem so that we cannot find who made the payment...  Always write ORDER REFERENCE.


2. PAYPAL / CREDIT CARDS

For PayPal, we accept only Euro, so if you want to pay with PayPal you must change the currency in the Euro.  You can pay with a card even if you do not have a PayPal account. 


3. CARDS

Visa

Mastercard

American Express

CB (Cartes Bancaires)

Diners Club / Discover

China UnionPay

JCB

Discovers


4. Payment by bank transfer Payoneer:

  • For Payment in USA for local bank transfers in USD
  • For Payment in Australia for local bank transfers in AUD
  • For Payment in the UK for local bank transfers in GBP

5. Payment by bank transfer TRANSFERWISE:

  • For Payment in Australia for local bank transfers in AUD

  • For Payment in USA for local for bank transfers in USD

  • For Payment in UK for local for bank transfers in GBP

  • For Payment in Canada for local bank transfers in CAD

  • For Payment in Russia for local bank transfers in RUB

  • For Payment in Sweden for local bank transfers in SEK

  • For Payment in Turkey for local bank transfers in TRY

For payments from Russia in RUB please use only bank option "For payments from Russia in RUB ₽"


IMPORTANT:


Our system will automatically cancel the order if we have not received bank payment within 7 days.


Please always read here important notices (if there are any) to see if we maybe have the vacation or anything else in the time you ordered the seeds from us: Important Notices


Ordering products that are currently out of stock:

Some of the products that are not in stock and their quantity is limited, you can order. But you'll have to wait up to 30 days until we get the seeds from our supplier.
If you order other products that are available, along with products that are not currently in stock, your order will be sent only when we receive a seed that is currently not available and you have ordered it.

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Specific References

USDA Hardiness zone

Specials products

related Products

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