Advance FAQs

I have a question about my order how should I contact you?

For any question about your order or account always log in to your account and use the contact form.

If you don't do this we will probably not get your message.

Do not try to send us a message over our Email address, we will not get it!

Every contact exclusively over the contact form.

Like Loading... 7 people like this.

Reply

 

I still didn't get my order

Please first read delivery and payment info here: Delivery - Payment 

Also, read important notices here: Important Notices

If you don't find the answer, then contact us and we will answer you as soon as possible. But all of the answers are answered in delivery and payment information, all you have to do is to read all information.

Like Loading... 5 people like this.

Reply

 

We do need an invoice with the name of our company. Would that be ok?

We do not send the invoice with seeds, but you can download it any time you want from your order history in PDF format. If you order as a company, you can download the invoice with the name of your company.

Like Loading... 1 people like this.

Reply

 

Tracking shows that the shipment is still in the place it was sent from.

If you see that tracking shows that the shipment is still in the place from where it was sent, it means only that the shipment is in transit and other post offices and countries (even yours in the destination country) where the is shipment currently located do not provide tracking data.

We advise you in this case ALWAYS CONTACT your post with a tracking number and ask them about your package.

We are not a post, so we cannot give you an answer where your parcel is located, even the post office cannot tell you this, so long the shipment is in transit.

Like Loading... 1 people like this.

Reply

 

I still didn't get an answer to my message, why?

This is because we have already given an answer and you did not read. All you have to do is to read the information we have provided:

1. Delivery - Payment
2. Important notices
3. FAQ

Like Loading... 1 people like this.

Reply

 

How to find the order tracking number in Seeds Gallery Shop

How to find the order tracking number in Seeds Gallery Shop from Seeds Gallery on Vimeo.

Like Loading... 1 people like this.

Reply

 

I want to pay with PayPal, but this option is not available?

You must change the currency in Euro, on the upper right corner on the site, then will be the Paypal payment option available again. For PayPal payment, we accept only Euro as currency.

Like Loading... 6 people like this.

Reply

 

Which payment options are available?

We have several payment options:
1. Bank transfer
2. PayPal

Bank transfer (EU bank with SEPA / IBAN-SWIFT-BIC and this account can be used for our customers from all over the world.

Local bank payment in buyer's country and currency available in:

Argentina,
Australia,
Belgium,
Hungary,
Bosnia and Herzegowina,
Bulgaria,
Chile,
Croatia,
Czech Republic,
Denmark,
Israel,
Mexico,
Norway,
Poland,
Romania,
Russia
Serbia,
Switzerland,
Thailand,
Turkey,
UK,
Ukraine,
USA

If you want to pay with a Bank transfer and your country with your currency is not on this list, please contact us and we will see if this option is available for your country.

You must select the appropriate currency for your bank, for example, you cannot choose the euro if you want to pay with a local bank payment in your country and the local currency.

You must choose:

for Argentina: ARS,
for Australia: AUD,
for Hungary: HUF ft,
for Bosnia and Herzegovina: BAM KM,
for Bulgaria: BGN,
for Chile: CLP,
for Croatia: HRK kn,
for Czech Republic: CZK kc,
for Denmark: DKK kr,
for Israel: ILS,
for Mexico: MXN,
for Norway: NOK kr,
for Poland: PLN zl,
for Romania: RON lei,
for Serbia: RSD,
for Russia: RUB,
for Switzerland: CHF,
for Thailand: THB,
for Turkey: TRY,
for UK: GBP,
for Ukraine: UAH,
for USA: USD

Like Loading... 4 people like this.

Reply

 

Can I grow Yubari king melon in my Country

Yes of course you can do. When it comes to vegetables, everything can be grown in any country on the planet. It doesn't matter if it's Melon, Tomato, Cucumber ...

Like Loading... 3 people like this.

Reply

 

How can I see the origin of seeds or variety?

All information you can find in the product description under option "PRODUCT DETAILS". You can also see this data if you put the mouse on small pictures (see photo)

Like Loading... 4 people like this.

Reply

 
Your cookie settings

Cookies are necessary if you want to make an order in our online shop and so that the site can be displayed to you without errors. This store asks you to accept cookies for performance. Do you accept these cookies and the processing of the personal data involved?

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
www.seeds-gallery.shop www.seeds-gallery.shop This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to throttle request rate 1 day
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
Content not available